Well it's taken a few weeks but we have almost all of our new iPad recruits set with Apple IDs, Mail passwords, Paid apps etc. The children look like 'old hands' already as you move through their learning spaces at school.
We make every attempt to support families with technical issues and troubleshooting at school, but sometimes we strike a problem that we simply can't fix here. After all, we are educators and not mobile device technicians.
So, where can you turn when you need some 'expert' iPad help? Apple do provide excellent support options which some of our parents have already found very useful. You might like to add the web links and phone number below to your Contacts. ...You never know when you'll need them!
We make every attempt to support families with technical issues and troubleshooting at school, but sometimes we strike a problem that we simply can't fix here. After all, we are educators and not mobile device technicians.
So, where can you turn when you need some 'expert' iPad help? Apple do provide excellent support options which some of our parents have already found very useful. You might like to add the web links and phone number below to your Contacts. ...You never know when you'll need them!
Apple Education Telephone Support:
Call 1300 968 979
Hours of operation:
9am - 9pm Monday to Friday
9am - 6pm Saturday
9am - 9pm Monday to Friday
9am - 6pm Saturday
More Online Support
If you're just after a quick answer, or you'd prefer to email your support request, use this website for iPad support.
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